T: +44 (0) 28 2544 8000 | info@tstgroup.uk

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Privacy Policy

1. Introduction

TST Group Ltd. (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

2. Who We Are

TST Group Ltd.
The John Reid Logistics Park
190 Raceview Road
Ballymena BT42 4HZ
Tel: +44 (0) 28 2544 8000
Email: info@tstgroup.uk

3. What Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Business Information: Company name, job title, and other relevant business details.

  • Technical Data: IP address, browser type, and website usage information collected via cookies.

  • Transaction Data: Details about services purchased or enquiries made.

  • Communication Data: Emails, messages, or other correspondence sent to us.

4. How We Collect Your Data

We collect personal data:

  • When you contact us via email, phone, or our website.

  • When you use our services or make an enquiry.

  • Through cookies and similar technologies when you visit our website.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our services and manage customer relationships.

  • To respond to enquiries and communications.

  • To process transactions and payments.

  • To send relevant updates, promotional materials, or service information (where permitted by law).

  • To comply with legal and regulatory obligations.

  • To improve our website and services.

6. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Consent: Where you have given explicit consent for specific processing activities.

  • Contract: Where processing is necessary for the performance of a contract with you or to take pre-contractual steps.

  • Legal Obligation: Where processing is necessary to comply with a legal obligation.

  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden.

7. Sharing Your Data

We may share your personal data with:

  • Trusted third-party service providers (e.g., IT support, payment processors) to perform services on our behalf.

  • Legal or regulatory authorities, if required by law.

  • Business partners or affiliates, where necessary for service delivery.

We do not sell or rent your personal data to third parties.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to certain conditions.

  • Restriction: Request restriction of processing of your data.

  • Data Portability: Receive your personal data in a structured, commonly used format.

  • Objection: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, please contact us using the details provided above.

10. Cookies and Website Usage

Our website uses cookies to enhance user experience and analyze website traffic. For more details, refer to our Cookie Policy.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and significant changes will be communicated where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

TST Group Ltd.
The John Reid Logistics Park
190 Raceview Road
Ballymena BT42 4HZ
Tel: +44 (0) 28 2544 8000
Email: info@tstgroup.uk